Privacy Policy

Effective Date: August 15, 2025

1. Information We Collect

When you use Admissions.UG as a parent or applicant, we collect:

  • Personal Information: Name, email address, phone number, physical address
  • Student Information: Student name, date of birth, previous schools, academic records
  • Application Data: Schools applied to, application status, admission decisions
  • Payment Information: Transaction details (we do not store card details)
  • Usage Data: How you interact with our platform

2. How We Use Your Information

We use your information to:

  • Process and submit school applications
  • Facilitate communication with schools
  • Process payments for application fees
  • Send notifications about application status
  • Provide customer support
  • Improve our services

3. Information Sharing

We share your information with:

  • Schools: Only with schools you apply to
  • Payment Processors: To process application fees
  • Service Providers: Who help us operate the platform
  • Legal Requirements: When required by law

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits
  • Limited access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Opt-out of marketing communications
  • Export your data

6. Children's Privacy

Our services are intended for use by parents and guardians. We do not knowingly collect information directly from children under 18 without parental consent.

7. Data Retention

We retain your information for:

  • Active applications: Until the admission process is complete
  • Account information: As long as your account is active
  • Legal compliance: As required by law

8. Cookies and Tracking

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

9. Updates to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification.

10. Contact Us

For privacy-related questions or concerns:

Email: privacy@admissions.ug
Phone: +256 (0) 800 123 456
Data Protection Officer: dpo@admissions.ug

Effective Date: August 15, 2025

1. Information We Collect

When schools use Admissions.UG, we collect:

  • School Information: Name, registration details, contact information, location
  • Administrator Data: Names, emails, phone numbers of authorized users
  • Admission Criteria: Requirements, fees, available positions
  • Application Processing: Decisions, communications, statistics
  • Financial Data: Bank details for settlements, transaction records

2. How We Use School Information

We use school information to:

  • Display school profiles to prospective applicants
  • Facilitate the application process
  • Process and settle application fees
  • Provide analytics and reporting
  • Ensure platform security and integrity
  • Comply with legal requirements

3. Data Sharing and Visibility

School information is shared as follows:

  • Public Profile: Basic school information visible to all users
  • Applicant Data: Only accessible to authorized school administrators
  • Financial Information: Kept strictly confidential
  • Aggregated Data: May be used for platform analytics

4. School Responsibilities

Schools are responsible for:

  • Maintaining accuracy of published information
  • Protecting applicant data accessed through the platform
  • Managing user access for school administrators
  • Complying with data protection regulations
  • Reporting any data breaches immediately

5. Data Security Measures

We protect school data through:

  • Role-based access control
  • Encrypted data transmission
  • Secure cloud infrastructure
  • Regular security assessments
  • Audit logs of all activities

6. Data Access and Control

Schools have the right to:

  • Access all data related to their institution
  • Export applicant data
  • Update school information at any time
  • Request removal from the platform
  • Manage administrator permissions

7. Financial Data Protection

We handle financial information with extra care:

  • Bank details are encrypted and stored securely
  • Settlement reports are available on demand
  • Transaction history is maintained for 7 years
  • PCI DSS compliance for payment processing

8. Data Retention

School data is retained as follows:

  • Active account data: As long as the account is active
  • Application records: 3 years after admission cycle
  • Financial records: 7 years for compliance
  • Deleted accounts: 90 days recovery period

9. Compliance and Auditing

We ensure compliance through:

  • Regular compliance assessments
  • Third-party security audits
  • Adherence to Uganda's Data Protection Act
  • International data protection standards

10. Incident Response

In case of a data incident:

  • Immediate notification to affected schools
  • Investigation and remediation
  • Reporting to relevant authorities
  • Support for affected parties

11. Contact Information

For privacy and data protection inquiries:

Email: schools-privacy@admissions.ug
Phone: +256 (0) 800 123 456
Data Protection Officer: dpo@admissions.ug
Support Hours: Monday-Friday, 8:00 AM - 5:00 PM EAT